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FAQ

Helpful Information

Our classes last 45 minutes.

We do the work for you! After you register online, you’ll get an email with your login details. From there, navigate back to our website, where you can easily access your account and update your password in your dashboard.

We offer unlimited playtime while you’re here, so families are welcome to stay and enjoy the space as long as they’d like during our open hours.

If you’re joining us for a class, your pass includes 30 minutes of play before class begins and unlimited playtime afterward. No need to rush out!

No, we’re not a licensed childcare facility, so parents and caregivers must stay on-site and provide active supervision at all times.

Baby University is designed for children ages 0–6. Our playground is thoughtfully designed with two separate areas. The climbing area is exclusively for children under 3, providing a safe and age-appropriate space for them to explore and build confidence. Meanwhile, the dramatic play area welcomes children up to age 6, encouraging imaginative play for a wider range of ages.

Yes, of course! If you have more than one child coming with you, please make sure each child is signed up and registered. 

Absolutely! You’re welcome to bring your own food into the lounge, but please be mindful of leaving the space clean when you leave. The lounge has a vending machine stocked with snacks for both you and your little one, plus free coffee and tea for parents to enjoy! Please note that food and drinks are not permitted in the indoor playground.

Our classes are limited to 10 children, so we recommend signing up in advance. However, if there are spots available closer to class time, feel free to drop in. For the lounge and playground, either option works!

While inside the playground, we kindly ask that both adults and children remove their shoes.

Yes, we have private nursing rooms in both the lounge and indoor playground.  

We currently don’t have designated stroller parking, so we recommend leaving strollers in the car when visiting Baby University. If needed, babywearing is a great alternative to keep things simple and hands-free!

Yes, our restrooms are equipped with changing tables for your convenience. We kindly ask that diaper changes be done there rather than in the lounge or playground. There’s also a changing table available in each nursing room for mid-feed changes.

Of course! Enjoy our free Wi-Fi while you’re here.