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FAQ

Helpful Information

Our classes last 45 minutes.

We do the work for you! After you register online, you’ll get an email with your login details. From there, navigate back to our website, where you can easily access your account and update your password in your dashboard.

With a playground pass, you can come and go all day, but please note that class passes expire once you leave the center. Feel free to stay and play in the playground after your class!

No, we’re not a licensed childcare facility, so parents and caregivers must stay on-site and provide active supervision at all times.

Yes! Our playground is thoughtfully designed with two separate areas. The climbing area is exclusively for children under 3, providing a safe and age-appropriate space for them to explore and build confidence. Meanwhile, the dramatic play area welcomes children up to age 6, encouraging imaginative play for a wider range of ages.

Yes, of course! If you have more than one child coming with you, please make sure each child is signed up and registered. 

Absolutely! You’re welcome to bring small snacks and drinks to our rec room, but for messier snacks and lunches, please make your way to our cafeteria. The rec room has a vending machine stocked with snacks for both you and your little one, plus free coffee and tea for parents to enjoy! Please note that food and drinks are not permitted in the indoor playground.

Our classes are limited to 10 children, so we recommend signing up in advance. However, if there are spots available closer to class time, feel free to drop in. For the rec room and playground, either option works!

While inside the playground, we kindly ask that both adults and children remove their shoes.

Yes, we have a nursing room in the center. Non-nursing partners and friends are welcome to relax in the rec room while they wait. If the nursing room is empty, partners are welcome to join, but please be mindful and step out if another nursing mother arrives to ensure everyone’s privacy.

We currently don’t have designated stroller parking, so we recommend leaving strollers in the car when visiting Baby University. If needed, babywearing is a great alternative to keep things simple and hands-free!

Yes, our restrooms are equipped with changing tables for your convenience. We kindly ask that diaper changes be done there rather than in the rec room or playground. There’s also a changing table available in the nursing room for mid-feed changes.

Of course! Enjoy our free Wi-Fi while you’re here at the center.